Yozobi has the deep expertise and experience to integrate modern conversational channels into in-house technology stacks and the bespoke apps businesses have developed to engage with and delight their customers. Our solutions also allow those organisations to retain chat conversations and video calls for legal and regulatory requirements.

Social messaging platforms, including WhatsApp and Messenger, have become the primary means of communication for most consumers. Integrating these channels into your customer engagement solution will delight those customers wanting to communicate in the most convenient manner.

Integrated video conferencing is also increasingly becoming the norm, with obvious benefits for any brand that can incorporate this technology into a seamless customer engagement offering.